Metropol

I had to phone Tiscali's call centre the other day, a nightmare is an understatement! I was asking him why my phone and internet had stopped working and all he wanted to do was to change my my broadband password and send an engineer out. Luckly a marvellous lady at BT came to the rescue by giving me a prefix to dial before a number which enabled me to actually phone tiscali or anyone for that fact as they were blocking me from dialing anything.

In the end the reason why it went off was because they had stopped taking money from my account for the last three months and didn't inform me of the fact that I was about to be cut off due to non payment. Even though the money was there in the account for the taking!

Tiscali are great until it goes tits up.

I've had cause to spend many happy hours on the phone to foreign places this week (broken modem/router) and it would seem that India is out of vogue. In fact most of the people I talked to had decidedly European accents, despite the American voice when I was redirected from the 1800 number. One person I talked to sounded suspiciously like Bob Geldof.

Did he ask for your fookin' money?

Sadly no (it was actually kind of the other way round). Made me think of an old sketch I heard on the radio that had him doing market research.