Metropol

Hymagumba wrote:I do love Orange. Being on Orange Premier (as a long standing customer) I always get through to Newcastle instantly with "Good evening Mr Hewitt how are you" I feel posh.

Despite the faux-personalization, presumably you still have to answer the security questions, though!

Hymagumba wrote: I feel posh.

What does Mr Beckham have to say about this?

My Vista related issues were cheerfully resolved just before Christmas over email by a guy (I presume) named Namrata Manchanda. I wished him Happy Holidays*. He wished me to take this opportunity to thank you once again for choosing Microsoft. True story.

*Added dose of sensitivities not knowing wot or who he celebrates

noelfirl wrote:My Vista related issues were cheerfully resolved just before Christmas over email by a guy (I presume) named Namrata Manchanda. I wished him Happy Holidays*. He wished me to take this opportunity to thank you once again for choosing Microsoft. True story.

*Added dose of sensitivities not knowing wot or who he celebrates

Merry Vishnu and a Genesha New Year.

Kool Kwanza to ye all!

cdd wrote:

Hymagumba wrote:I do love Orange. Being on Orange Premier (as a long standing customer) I always get through to Newcastle instantly with "Good evening Mr Hewitt how are you" I feel posh.

Despite the faux-personalization, presumably you still have to answer the security questions, though!

no. none

The only question they're allowed to ask is "How high?" when Hyma says "Jump".

So I was on the line to 3 retentions today and it made me wonder if anything is left to chance. The two songs played while I was on hold:
- Valerie (as in, "Why don't you come on over?")
- It's alright

Anyone care to shed some light on this? Fat lot of good it did them. I drive a hard bargain.

Before I went on long term sick, I used to work for a company which I had to train (from the UK) the offshore depatrment in India. I would say the two main issues were the fact they didn't understand English culture and sayings and they wouldn't think outside of the box. They would much rather call every day with issues rather than making a mistake and then learning from that. I have to say though in their defence, if some of the Uk call centres wern't so crap in the first place then maybe they wouldn't have offshored at all. I did get my bosses to admit though it was 99% to do with the money as the person who would earn £14,000 in the UK would earn £2,000 in India, and that is a post grad bod.


PJ

Alexia wrote:

Hymagumba wrote: I feel posh.

What does Mr Beckham have to say about this?

And is there something you're not telling us?!

I thought you was gay.

OneThingsForSure wrote:

Alexia wrote:

Hymagumba wrote: I feel posh.

What does Mr Beckham have to say about this?

And is there something you're not telling us?!

I thought you was gay.

I thought you was banned JM? Oh you are again now.