Ringback Weirdness

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cdd
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Joined: Fri 15 Aug, 2003 14.05

OK, this is how this sequence works:

1. Someone in the house calls an engaged person, and chooses to use Ringback.

2. That person buggers off forgetting about Ringback.

3. The phone rings and I pick up assuming they called me (not too unreasonable an assumption I don't think).

4. I have one of those conversations that goes "Hello? Hello? Yes, Hello? What do you mean hello? Well you rang me! No I didn't!" etc.

This doesn't happen that frequently - probably 2 or 3 times a year, including just now. But it's damned annoying when it does, and makes me look like a fool, something I really don't need assistance in! This time I did realise and tried to explain the Ringback situation, leading to the caller (or, rather, connectee) just seeming rather bewildered and dubious about the whole thing. Amazingly it never ceases to make me feel 'in the wrong' in the whole business. Stupid Ringback.

This situation can't be that uncommon. Anyone else experienced it?
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Gavin Scott
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Ringback is a pain in the ass. I disabled the functionality of it on our PBX for the reasons outlined above.

Although I have enabled a short-code to allow me to page a desk phone's loudspeaker even when they have put it on "do not disturb".

Mu ha ha.
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Sput
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I wish you were MY receptionist gav ;)
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nidave
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cdd wrote: 3. The phone rings and I pick up assuming they called me (not too unreasonable an assumption I don't think).
the ring sequence (not sure how to describe it) is different for a ring back call - Think its 3 short rings compared to the usual ring ring..

If no one else calmed it you could just answer then hang up straight away.
Stuart*
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nidave wrote:the ring sequence (not sure how to describe it) is different for a ring back call - Think its 3 short rings compared to the usual ring ring..
Aside from the different ring sequence, the other clue is that you get the ringing tone through the earpiece when you've picked up the handset (assuming the person at the other end isn't amazingly fast at answering their phone before you've got yours to your ear).
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cdd
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Joined: Fri 15 Aug, 2003 14.05

nidave wrote:the ring sequence (not sure how to describe it) is different for a ring back call - Think its 3 short rings compared to the usual ring ring..
We have some sort of cordless phone that plays a stupid song when incoming calls arrive, so sadly that doesn't seem to apply as a 'clue'.
Stuart* wrote:Aside from the different ring sequence, the other clue is that you get the ringing tone through the earpiece when you've picked up the handset (assuming the person at the other end isn't amazingly fast at answering their phone before you've got yours to your ear).
So a 50/50 chance then, really?
Alexia
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Stuart* wrote:assuming the person at the other end isn't amazingly fast at answering their phone before you've got yours to your ear
Surely if Ringback is triggered as soon as the other person ends their call, surely they'll be pretty damn close to their phone, wouldn't they?
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Nick Harvey
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Oh, what a good excuse for a mid-month plug!

You should ask your housemates to cancel the ringback when they leave the house.

Oh, and the correct term is "cadence" for ringing. The one for ringback being "third cadence".
Stuart*
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Alexia wrote:
Stuart* wrote:assuming the person at the other end isn't amazingly fast at answering their phone before you've got yours to your ear
Surely if Ringback is triggered as soon as the other person ends their call, surely they'll be pretty damn close to their phone, wouldn't they?
Theoretically they could be as far away from their phone by the time theirs starts to ring as you were from yours when you heard the 'third cadence'. In a domestic situation you wouldn't normally expect to have your phone within immediate reach the same as when in an office, perhaps, so there should be some delay during which time you would hear the normal ringing tone.
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nidave
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cdd wrote:
nidave wrote:the ring sequence (not sure how to describe it) is different for a ring back call - Think its 3 short rings compared to the usual ring ring..
We have some sort of cordless phone that plays a stupid song when incoming calls arrive, so sadly that doesn't seem to apply as a 'clue'.
Its not my fault you have not supplied all the relevant information.... :D
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