Frequent Computer Crashes

Adders · Fri 11 Jun, 2004 18.59

Lately especcially when I am using internet explorer my computer crashes. DOes anyone know why and how to solve this problem (and before anybody says to change to Mozilla etc. I will not) Cheers, Adam

dvboy · Fri 11 Jun, 2004 19.41

Probably some spyware trying to do something silly and straining your computer's resources.

Chris · Fri 11 Jun, 2004 19.55

What do you mean by crashes?

Does IE just crash with a 'program error' or does the whole system hang?

Time to rule out the usual suspects ...

Download Hijack This, scan your computer and paste the log here.

Adders · Fri 11 Jun, 2004 19.57

The whole system hangs.

Here are the results of Hyjack this :
Logfile of HijackThis v1.97.7
Scan saved at 19:55:04, on 11/06/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\PTSNOOP.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\ATICWD32.EXE
C:\WINDOWS\SYSTEM\ATITASK.EXE
C:\WINDOWS\STARTER.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE
C:\PROGRAM FILES\COMMON FILES\UPDMGR\UPDMGR.EXE
C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE
C:\PROGRAM FILES\HIGHCRITERIA\TOTALRECORDER\TOTRECSCHED.EXE
C:\WINDOWS\SYSTEM\QTTASK.EXE
C:\WINDOWS\TWAIN_32\SIPIX\SCDELUXE\DELUXECC.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\WINDOWS\RunDLL.exe
C:\PROGRAM FILES\AIM95\AIM.EXE
C:\WINDOWS\SYSTEM\MSWHEEL.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\COMMON FILES\GMT\GMT.EXE
C:\MY DOCUMENTS\MY PICTURES\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://portal.netlineuk.net/2/index.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Netline (UK) Internet
R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
F1 - win.ini: load=PTSNOOP.EXE
O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} - C:\PROGRA~1\DYNAMI~1\ALTAVI~1\ALTAVI~1.DLL
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\2.BIN\MYBAR.DLL
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\2.BIN\MYBAR.DLL
O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: AltaVista Toolbar - {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} - C:\PROGRA~1\DYNAMI~1\ALTAVI~1\ALTAVI~1.DLL
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Atitask] Atiptaaa.exe
O4 - HKLM\..\Run: [AtiQiPcl] AtiQiPcl.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MICROS~2\point32.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [P2P NETWORKING] C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE /AUTOSTART
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [CMESys] "C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ICQ Net] C:\WINDOWS\winlogon.exe -stealth
O4 - HKLM\..\Run: [DELUXECC] C:\WINDOWS\twain_32\SiPix\SCDeluxe\DELUXECC.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "c:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe
O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsearch.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmsimilar.html
O8 - Extra context menu item: Backward &Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmbacklinks.html
O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR2.DLL/cmtrans.html
O8 - Extra context menu item: AltaVista Search - file://C:\Program Files\Dynamic Toolbar\ALTAVISTA\Cache\SelectedContextSearch.htm
O8 - Extra context menu item: Translate - file://C:\Program Files\Dynamic Toolbar\ALTAVISTA\Cache\SelectedContextTranslation.htm
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O9 - Extra button: AIM (HKLM)
O9 - Extra button: ICQ 4.0 (HKLM)
O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shoc ... wflash.cab
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shoc ... tor/sw.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/ ... 1/chat.cab
O16 - DPF: DigiChat Applet - http://chat2me.mine.nu/DigiClasses/Client_IE.cab
O16 - DPF: YExplorer1_8US.CAB - http://photos.groups.yahoo.com/ocx/us/y ... r1_8us.cab
O16 - DPF: {4E7BD74F-2B8D-469E-92EA-EC65A294AE31} (AltaVista Toolbar) - http://toolbar.altavista.com/static/too ... 1083489283
O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.addictivetechnologies.net/DM ... vnator.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/C ... 5684722222
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Me ... b28177.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/ms ... b28177.cab

Neil Jones · Fri 11 Jun, 2004 20.07

Beeb2 wrote:O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Atitask] Atiptaaa.exe
O4 - HKLM\..\Run: [AtiQiPcl] AtiQiPcl.exe
O4 - HKLM\..\Run: [AtiCwd32] Aticwd32.exe
O4 - HKLM\..\Run: [AtiKey] Atitask.exe
O4 - HKLM\..\Run: [EnsoniqMixer] starter.exe
O4 - HKLM\..\Run: [POINTER] C:\PROGRA~1\MICROS~2\point32.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [P2P NETWORKING] C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE /AUTOSTART
O4 - HKLM\..\Run: [updmgr] C:\Program Files\Common files\updmgr\updmgr.exe
O4 - HKLM\..\Run: [CMESys] "C:\PROGRAM FILES\COMMON FILES\CMEII\CMESYS.EXE"
O4 - HKLM\..\Run: [TotalRecorderScheduler] "C:\Program Files\HighCriteria\TotalRecorder\TotRecSched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
O4 - HKLM\..\Run: [ICQ Net] C:\WINDOWS\winlogon.exe -stealth
O4 - HKLM\..\Run: [DELUXECC] C:\WINDOWS\twain_32\SiPix\SCDeluxe\DELUXECC.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKCU\..\Run: [Taskbar Display Controls] RunDLL deskcp16.dll,QUICKRES_RUNDLLENTRY
O4 - HKCU\..\Run: [AIM] C:\PROGRAM FILES\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MsnMsgr] "c:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: GStartup.lnk = C:\Program Files\Common Files\GMT\GMT.exe

Hmm, you could do well to bring this down a bit and slimline your system. Win9x is well known for its instability and the more you have running, the more likely it is just to totally hang. I found Win98 Gold more unstable than Windows 95.

Things to get rid of there IMO:

Loadqm.exe (installed with MSN Messenger, you don't need it)

All the ATI entries that are installed with an ATI card/chipset - not needed

EnsoniqueMixer - just Volume Control in different colours, not needed IMO

P2P Networking is installed with the likes of Kazaa and so on; will usually boot itself up automatically with whatever uses it

QTTASK.EXE - Quicktime icon in the system tray, not needed, use Control Panel

I'd also recommend not loading IM proggies at system startup either but rather, on demand. Messenger gets arrogant though in this respect.

Chris · Fri 11 Jun, 2004 20.19

O16 - DPF: {00000EF1-0786-4633-87C6-1AA7A44296DA} - http://www.addictivetechnologies.net/DM ... vnator.cab

This appears to be spyware of some sort. Get rid of it.

O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\2.BIN\MYBAR.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\2.BIN\MYBAR.DLL

This is all unwanted ad-toolbar crap. Get rid of it.

O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL

R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL

This is yet more unwanted adware crap. Do as above.

C:\PROGRAM FILES\COMMON FILES\GMT\GMT.EXE

Gator spyware. You know the drill now...

Neil Jones · Fri 11 Jun, 2004 20.35

Chris wrote:
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\2.BIN\MYBAR.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\2.BIN\MYBAR.DLL
This is all unwanted ad-toolbar crap. Get rid of it.

O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL

R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL

This is yet more unwanted adware crap. Do as above.

If the OP is using Kazaa,which is quite likely I think:

PerfectNav and MyBar are both installed with the Kazaa P2P program. PerfectNav is not needed for the program's usage and I don't think MyBar is either but some of the other spyware Chris points out may be needed for Kazaa to run. It's very dependent on Spyware, that horrible program is.

Anonymous · Fri 11 Jun, 2004 20.42

omg beeb2 (Adam) You have lots of spyware get rid of it pronto!

Chris · Fri 11 Jun, 2004 20.43

Neil Jones wrote:
Chris wrote:
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\2.BIN\MYBAR.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\2.BIN\MYBAR.DLL
This is all unwanted ad-toolbar crap. Get rid of it.

O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL

R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL

This is yet more unwanted adware crap. Do as above.
If the OP is using Kazaa,which is quite likely I think:

PerfectNav and MyBar are both installed with the Kazaa P2P program. PerfectNav is not needed for the program's usage and I don't think MyBar is either but some of the other spyware Chris points out may be needed for Kazaa to run. It's very dependent on Spyware, that horrible program is.

I don't think any of it is if you use Kazaa Lite. It's a 'hacked' version of Kazaa which makes it run without any of that crud.

I'd suggest that the OP scrubs his system of it, removes the original Kazaa and downloads Kazaa Lite if he wants to use Kazaa.

Go to http://www.oldversion.com and download the latest version of Kazaa Lite.

Adders · Fri 11 Jun, 2004 21.04

I have done all that and so far my pc seems to be a lot more stable.
Thanks for all of your help, Adam

Neil Jones · Fri 11 Jun, 2004 23.40

Chris wrote:
Neil Jones wrote:If the OP is using Kazaa,which is quite likely I think:

PerfectNav and MyBar are both installed with the Kazaa P2P program. PerfectNav is not needed for the program's usage and I don't think MyBar is either but some of the other spyware Chris points out may be needed for Kazaa to run. It's very dependent on Spyware, that horrible program is.
I don't think any of it is if you use Kazaa Lite. It's a 'hacked' version of Kazaa which makes it run without any of that crud.

Yeah, I should have said that. Lite doesn't have the spyware but the components mentioned in this thread are indeed installed with Kazaa but not Lite.