Grr!! Bloody Customers!

[Andrew]

"Have you got a bag at all?" I've got sodding hundreds... Clearly on view at the end of the till.

Although an opposite view as a customer. You buy something and then have to specifically ask for a bag. Do they think you are going to carry all your shopping in your hands all around town in the rain or what?

I once bought a magazine from WHSmith and they said they only had those small red bags left, you know the sort you get if you buy one pen, the assistant then decided to fold my magazine across the spine and stuff it into this bag. I obviously got quite annoyed and went and got another one

[tillyoshea]

Customers who give you a £20 note when buying something thats only £2, but then after you've hit the £20 button they actually have the fucking money.

Having rejected the job of checkout person, and instead only entered the realms of Decorating Assistant (which was fun, as I'm colourblind and was supposed to help people choose wallpaper and paint), I don't understand why this is a problem. Surely even if you accept the correct change the till will still balance? And it'll save you change.

Possibly the most amusing moment of my retail career was when I was caught by a customer talking to a huge stuffed reindeer. Though I had my reasons at the time.

[tvmercia]

The Lottery Machine can easily tell you if it's a Rollover and how many people won in the last draw.

i know very well about the reports function, and i do print off a big wad of results for each of the games detailing the last 5 draw numbers. but there are now 6 different games, its impractical to then print out another wad for each game detailing winners. if these people are so bloody interested, look on ceefax!

I know what you mean with that one - it certainly is annoying! Although sometimes I can see where they're coming from, when the 80+ customer in front of them is taking an age to count all of the coppers again and again, constantly asking how much they've already given and how much the items cost altogether.

i can see where they are coming from - but then the company have not implemented an honesty box for such customers - so its queue for your paper or go whistle as far as im concerned.


i also hate bloody idiots who change their minds "oh no i wanted 20, not 10" AFTER you scan them.

then there are the lazy tw*ts (often perfectly able, young men and women) who take this whole scan and pack concept too literally, and expect to be able to stand and watch you pack their shopping - a habit you can soon break by pushing their shopping through at break-neck speed, taking their money, then start scanning and packing the next customer's shopping whilst the previous gimp hurriedly tries to shove their things into bags.

a trick one of the old girls at our place taught me too, is if people *forget* their please when asking you something, you keep saying pardon (obviously in a believable manner) rather loudly - to make them feel embarrassed.

and for customers from hell there its always worth stooping to their level and becoming the cashier from hell, as i do now and then. obviously you have to tap their debit card number in, three times (cos you *mis-read it* several times), then summon a supervisor to double check their signature, which always wastes a good 5 minutes. you have to look at them suspiciously throughout, obviously.

i do believe most of the troublesome customers are merely on a power-trip, under the misguided notion that they are protected by the whole customers always right nonsense. i, personally, have told a customer to "fuck off", to "do one", "just go", etc., because at the end of the day its their word against yours.

[nwtv2003]

Customers who give you a £20 note when buying something thats only £2, but then after you've hit the £20 button they actually have the fucking money.

Having rejected the job of checkout person, and instead only entered the realms of Decorating Assistant (which was fun, as I'm colourblind and was supposed to help people choose wallpaper and paint), I don't understand why this is a problem. Surely even if you accept the correct change the till will still balance? And it'll save you change.

Possibly the most amusing moment of my retail career was when I was caught by a customer talking to a huge stuffed reindeer. Though I had my reasons at the time.

I know what you mean by that and it won't make any difference but it just annoys me anyway, it also annoys me when they give you a lower note after I've hit a higher note button, meaning I have to work it out, something that I can't be arsed to do, to be honest.

I popped into my HSBC yesterday only to pay in £20, but there was only one till open, whilst the guy at the front of the queue was paying in £110 in £1 coins, which was very annoying, but someone opened up another till, meaning it was quicker in the end, but I wouldn't have liked to be serving him I can tell you that.

I also had some whinging customers in the other week who asked why we served chunky chips and not fries with the kids meal, 'As they did so at Morrisons at Widnes', so I asked the manager and replied to the customer that there were none, then they looked pissed off, I felt like saying why don't you go to bleeding Morrisons at Widnes if you think that is better.

Plus there was a woman who asked if she could have gravy on a plate, on it's own, that I found somewhat bizzare.

[Brad]

Plus there was a woman who asked if she could have gravy on a plate, on it's own, that I found somewhat bizzare.

When I was in hospital last month the staff were rather bemused by the patient opposite me who had for some reason ordered a bowl of milk for breakfast. And nothing else. What was he? A cat?

[Mich]

He then ended up saying “well if you can’t mix it what is the point in having the machine?”

Why exactly could his chosen shade of red not be mixed? I'm confused in relation to that.

But yes, these cashier things are very true indeed.

The shade of red he originally wanted was only part of the design of a tin. The other red could have been mixed in his chosen finnish, but only in a 500ml tin, not 250ml.

[Cheese Head]

I have one of the best jobs in the world, strenious, but I dont have to talk to anybody else. I stand there, wash the pots, and everybody else gets shite. The Chef, more or less. He gets really pissed off because all he heres through out the day is "More Bacon Keith" or "More Chips Keith", I can see that pissing anyone off.

I am too one of those anoying customers that says just these thanks because I've slipped into routine, most till operator people ask "Will that be all?" When its damn obvious it will.

i dont crack any jokes, I stand there and say the usual Hi, Bye, Thank you and leave, but I have watched, especially elderly ladies crack crap jokes for an attempt to fish for attenton. Even more annoying when they turn around and start talking to you...

[Mich]

The shade of red he originally wanted was only part of the design of a tin. The other red could have been mixed in his chosen finnish, but only in a 500ml tin, not 250ml.

Ah I see. The fault of the adverts then - they simply say "Show us a colour and we'll make it" - no mention of such rules.

No, I found two colours that were almost identical to the colour used upon the tin.
The find the colour and we'll mix it is really a mail off thang; it is possible, as i've done many times to find a colour, but for the best possible colour, mail away. I could have mixed the colour in 250ml, 500ml, 750ml, 1L, 2.5L and 5L in various finnishes, but the one he wanted only 500ml. The only one available to us. It would have been cheaper for him to get a tin mixed than buy one off the shelf.

[Pete]

WOMEN. Why do they always get their money *AFTER* all the scanning. I mean they don't even open their handbags let alone their purses. It's sooooo annoying.

[Bail]

I once bought a magazine from WHSmith and they said they only had those small red bags left, you know the sort you get if you buy one pen, the assistant then decided to fold my magazine across the spine and stuff it into this bag. I obviously got quite annoyed and went and got another one

You don't know what its like being on the other side, yes we do run out of the big bags, and if its tipping with rain I will put in a bag for you, otherwise you'll stand there for 5mins before asking for a bag cos your mag will get wet. I'll also have you know the "small red bags" were a) only used over Christmas, although there are still some left b) not just for pens c) used most out of the lot, they carry DVD, CD, Pens etc.. with ease.

And no we don't sell bloddy singles anymore, its been all over the news so stop asking where they are and why we don't sell them anymore!

[Chris]

then there are the lazy tw*ts (often perfectly able, young men and women) who take this whole scan and pack concept too literally, and expect to be able to stand and watch you pack their shopping - a habit you can soon break by pushing their shopping through at break-neck speed, taking their money, then start scanning and packing the next customer's shopping whilst the previous gimp hurriedly tries to shove their things into bags.

I have to admit, I am one of those customers that likes to pack my own shopping rather than having the person behind the till do it for me because they usually end up throwing everything in one bag, so it means that you get bruised bananas, bent magazines and newspapers, squashed cakes and broken baguettes. I sort of hate the scan and pack concept.

Anything light I normally shove in one bag so that it does not get squashed or bent by the heavier items.