The Unofficial Sainsbury's Thread

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WillPS
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I had £400 of Nectar points stolen a few years ago. They were all immediately reinstated.

Must be a problem that costs millions, you'd think by now they'd have added a PIN or something (that doesn't rely on you having the app!).
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thegeek
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I think the points lock thing is new. Someone in Birmingham spent £80-odd of my points a few years ago, and support restored them with no quibbles. As you say, it must be costing them a bomb.
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WillPS
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Location: Carlton
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thegeek wrote: Sun 24 Aug, 2025 09.19 I think the points lock thing is new. Someone in Birmingham spent £80-odd of my points a few years ago, and support restored them with no quibbles. As you say, it must be costing them a bomb.
It is, it was introduced in February: https://www.retailgazette.co.uk/blog/20 ... ints-lock/
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