Viruses

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Critique
Posts: 986
Joined: Mon 17 Aug, 2009 10.37
Location: Suffolk

Once again, hello, and welcome to the thread.

Basically, I managed to pick up a little Trojan virus on my PC whilst using the Interweb the other day, and have been battling it. It's disguised as an Anti-Virus program, telling me I'm in urgent need of a scan, but I'm ignoring them. I've sussed out that it's limited to my user account, as all others are fine. I've moved all necessary files over to a new user account, and have deleted the one with the Trojan in, and everything seems fine. Am doing a full PC scan with McAfee to put my mind at ease, and my question to you is...

Is it all over? Have I beaten the Trojan? Or is there something more that needs to be done?

Thanks.
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Chie
Posts: 979
Joined: Fri 31 Aug, 2007 05.03

I would do a system restore to a point prior that at which you downloaded the phony anti-virus software, just for added peace of mind. Although that would obviously undo the user account changes you've made as well.
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Critique
Posts: 986
Joined: Mon 17 Aug, 2009 10.37
Location: Suffolk

An update on this front, and not good news.

On going to do a System Restore, I found I had been disabled, and as I am the Admin, it would be me to disable it. I then went to Registry Editor, which had also been disabled. I've used some coding which should renable the editor. And I've got some Mal-ware on my PC which my Security won't detect which I'm reliably informed redirects every link I click on in a Google Search to a meaningless advert. I've got to get some additional software to sort out that.

And that's about it from me, and all is not well.

Critique
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steddenm
Posts: 149
Joined: Thu 28 Jul, 2005 10.45
Location: Waitrose
Contact:
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Download the free Microsoft Security Essentials and run that and that should help you. Also try the Microsoft Fix It Center both for free to fix your registry etc.
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Jenny
Posts: 242
Joined: Wed 20 Aug, 2003 23.29

Ah, I had that. Would I be right in thinking it prevents you from booting into Safe Mode too? If you've got a Windows CD-ROM, you can boot from that and do a Rebuild (NB: It asks you if you want the Recovery Console first. You don't.) I don't recall having to do very much - it asks for the serial number, and I think it might ask which country settings to use for keyboard layout, but other than that it's just a case of waiting half an hour or so. It shouldn't touch your saved data, but obviously back up anything important first, just in case.
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Critique
Posts: 986
Joined: Mon 17 Aug, 2009 10.37
Location: Suffolk

Thanks for all the advice, and I haven't checked, but I think I'm unable to start in Safe mode. I'll download the security packages that have Bern suggested, and see where I get. Any ideas about the Google mal-ware I seem to have picked up, or is it included in this Windows package? Unfortunatley, my computer is nearing the five year mark (It's a laptop for convenience), and to my ignorance I no longer seem to have retainded the serial codes and so on, with my mind thinking I've never had a CD for the OS.
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Critique
Posts: 986
Joined: Mon 17 Aug, 2009 10.37
Location: Suffolk

Good God help me! It appears I didn't win against the virus.

Firstly, I cannot connect to the Microsoft Download Server to download the software, and secondly, I cannot access any programme on my PC apart from Firefox as it tells me I have a virus, but it is again not true - yet. I can tell you this as in Safari when trying to access Dimblemap, it told me Internet Explorer could not display the page, as it contained a virus.

I NEED HELP AND ANSWERS IMMEDIATLEY.
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Chie
Posts: 979
Joined: Fri 31 Aug, 2007 05.03

Have you got a library card? Take a USB stick to your local library and use one of their public computers to download the software you need.

If you have got a Windows CD but do not know the serial number, use this.
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Alexia
Posts: 3001
Joined: Sat 01 Oct, 2005 17.50

Chie wrote:Have you got a library card? Take a USB stick to your local library and use one of their public computers to download the software you need.

If you have got a Windows CD but do not know the serial number, use this.
You do (or rather, should) not need a library card to use their PCs. The Public Network is there to provide free internet access to all members of the public, regardless of whether they are members of the library or not. If your local library is insisting that you become a member before allowing you access to the computers, they are in effect breaking national guidelines.
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User avatar
Cache
Posts: 269
Joined: Sun 16 Mar, 2008 17.19
Location: London

Alexia wrote:You do (or rather, should) not need a library card to use their PCs. The Public Network is there to provide free internet access to all members of the public, regardless of whether they are members of the library or not. If your local library is insisting that you become a member before allowing you access to the computers, they are in effect breaking national guidelines.
Every library I've ever been to requires a card to access PCs, and I've been to a lot!
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Alexia
Posts: 3001
Joined: Sat 01 Oct, 2005 17.50

Mattarz wrote:
Alexia wrote:You do (or rather, should) not need a library card to use their PCs. The Public Network is there to provide free internet access to all members of the public, regardless of whether they are members of the library or not. If your local library is insisting that you become a member before allowing you access to the computers, they are in effect breaking national guidelines.
Every library I've ever been to requires a card to access PCs, and I've been to a lot!
I repeat, they are breaking guidelines. The PN should be free to all. We let people from all over into our library, no questions asked.
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