dosxuk wrote: ↑Mon 06 Nov, 2023 08.32
Blewatter wrote: ↑Sun 05 Nov, 2023 20.38
Since no one has commented on it, the Government has urged Train Operators to scrap plans to close Ticket Offices.
Which is interesting, because it was the Government's plans to close them in the first place. There was little interest from the operators in mass closures until they were instructed to draw up plans to do so by the DFT.
And, rightfully, people have balked at the idea, and the DFT had to do a U-Turn. If it happened, then there would be major issues for all customers, not just the disabled and the elderly. My local station has one ticket machine on its main platform. The amount of times it has been out of order means that no one would be able to get tickets. Having ticket offices open a few hours a day means that people cannot get their season tickets renewed. Those are just two examples that the idiocy that we would have had to deal with, had the plan gone ahead. It is a stupid idea.