The Unofficial Sainsbury's Thread

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WillPS
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all new Phil wrote:There's a Sainsbury's Local opened up in the past fortnight just down the road from me, and I have 2 observations to make:

1 - The POS is all over the place. The small price labels on shelves are in Arial. Some of the larger SELs are in Arial, others are in the old Highway font, yet the more colourful pre-printed ones use the more up-to-date serif font.

2 - No self-service tills at all. Just 6 manned kiosk-style tills.
The 'skinny IT' setup used by Locals (and the odd number of stores which are mentioned as excluded from Price Match) hasn't got the new font - I haven't quite managed to work out why this is yet; I thought initially it was because they couldn't add it on remotely. The large 'barker' sized POS is in fact the old one, with the fall-back font set as the old font, whereas the new (bigger) small SELs are of a new design, with no fall-back font set (so it defaults to Arial).

The huge colourful ones, which should only be used for 'gondola ends', are as you say pre-printed.

It does look a bit incoherent, but then on the other hand Asda used their old font on SELs for *ages*, and Morrisons have never matched between SELs and barkers.

Edited to add: the self-service to manned kiosk ratio will depend on how many transactions they reckon will include cigarettes and to a lesser extent lottery and/or PayPoint (if applicable). They'll also factor in what they reckon they'll loose, both in terms of high value items like spirits (which can be kept behind the counter) and certain types ripping off the self-service tills.
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WillPS
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Sainsbury's going after Argos/Homebase: http://www.theguardian.com/business/201 ... e-rejected
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Martin Phillp
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I didn't realise Argos already have ten concessions in Sainsbury's supermarkets already.

Can see the logic in offering a broader grocery/non-grocery service. For example, Sainsbury's delivery vans could deliver Argos stock along with the Sainsbury's shop. Sainsbury's customer service desks could be used for customers to collect Argos/Homebase orders. Argos/Sainsbury's delivery drivers could be contracted to provide both branded deliveries.

This would also bring Sainsbury's in direct competition with Amazon Pantry, their new grocery service, which is the real reason I think they're going down this Amazon style route utilising Argos and Homebase.
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Philip
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It would be nice to see Homebase get a bit of love. I was in one recently and the in-store Argos was definitely a good idea and is very convenient, but the rest of the store still looks and feels old, and they now even have prominent stands for CDs and DVDs.
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james2001
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If Homebase hadn't closed down their store in Sutton-In-Ashfield last year they could have just peeled the green tape covering up the Sainsbury's logo on the sign XD
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WillPS
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james2001 wrote:If Homebase hadn't closed down their store in Sutton-In-Ashfield last year they could have just peeled the green tape covering up the Sainsbury's logo on the sign XD
Somebody had done that on one side! Sadly by the time I went back to get a photo the sign was completely gone :(

I think Homebase needs to evolve quite rapidly in to a store format more like The Range to survive. Access to Sainsburys' homewares would certainly help.
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woah
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WillPS wrote:
james2001 wrote:If Homebase hadn't closed down their store in Sutton-In-Ashfield last year they could have just peeled the green tape covering up the Sainsbury's logo on the sign XD
Somebody had done that on one side! Sadly by the time I went back to get a photo the sign was completely gone :(

I think Homebase needs to evolve quite rapidly in to a store format more like The Range to survive. Access to Sainsburys' homewares would certainly help.
I think they could do quite well by displaying (and advertising) more assembled flat-pack furniture in store, as it gives the buyer the chance to see what they are getting in person rather than buying based on pictures like you might from Argos or online. Particularly for areas where there isn't an IKEA nearby. They usually have a few bits out like tables, but not a lot.

Their delivery service from store and online is really quite poor at the moment though - some items take a long time (over 7 days) for delivery from a warehouse, and some you can't get delivered at all. If they could offer easy and quick home delivery I think people would be much more tempted, particularly as it's something IKEA are equally rubbish at.

Their present homeware range actually isn't too bad from what I've seen, but you never see it advertised and it's not really a place you would think of for homeware. They also sell a decent range of specialist cleaning products which I can't imagine sells too well either.
Martin Phillp
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The only times I've gone to Homebase is if the local independent DIY shop or Wilko is closed.

You have to look at the hordes who go to IKEA on a daily basis to see where to some extent Homebase has got it wrong, but having Argos concessions is a step in the right direction in improving footfall.

Homebase's advantage is the amount of stores they have. The main reason why IKEA in Croydon is so popular for example is it attracts people from Surrey, Sussex, Kent as well as local south London custom.
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Andrew
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Homebase have recently closed lots of stores though, I know my local one is now The Range. It's now much busier but has more of a downmarket tat feel, the sole selling point being on price rather than any sort of quality.
scottishtv
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Philip wrote:It would be nice to see Homebase get a bit of love.
If this deal goes ahead, then it seems certain Sainsbury's will not be showing any love for Homebase and will not be hanging on to it.

Some more details of the proposal were released today (PDF), and whilst I'm sure a lot of research has gone on in the background, I think the Sainsbury's-Argos tie up still seems quite risky.

It will probably all come down to how well they handle the integration of product ranges (so many on page 9), logistics and IT systems. All whilst not taking their eye off the groceries market.

I was also surprised by the chart showing the apparent similarities between your typical Sainsbury's shopper v. Argos shopper.
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WillPS
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scottishtv wrote:
Philip wrote:It would be nice to see Homebase get a bit of love.
If this deal goes ahead, then it seems certain Sainsbury's will not be showing any love for Homebase and will not be hanging on to it.

Some more details of the proposal were released today (PDF), and whilst I'm sure a lot of research has gone on in the background, I think the Sainsbury's-Argos tie up still seems quite risky.

It will probably all come down to how well they handle the integration of product ranges (so many on page 9), logistics and IT systems. All whilst not taking their eye off the groceries market.

I was also surprised by the chart showing the apparent similarities between your typical Sainsbury's shopper v. Argos shopper.
Although it doesn't say so in that document, I think a part of the prize will be the ability to expand the dozen or so stores with an adjoining Homebase. Kingsway store in Derby must be crying out for this; always seems busy yet it still wears a combination of mid-90s stuff and Greenwich Blue.

The Greenwich Blue stuff still looks great 16 years on, mind.
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