Sky
Posted: Mon 28 May, 2007 14.35
Well I settled down in front of the TV this afternoon with the obligatory glass of wine to watch Graham Norton Uncut from last night, only to find the message "Playback not allowed" on my Sky+.
It was working ten minutes before because I'd paused the news while I answered the phone. A call to Sky Customer Services revealed that I owed them £10 and so they were in the process of blocking my channels and removing all functionality.
This was rather surprising, as Sky rang me on Friday evening and I re-confirmed my new bank details to them (Woolwich have now merged officially with Barclays and my account has shifted 200 yards down the road and I have a new sort-code and account number - which seemed to have confused Sky, even though all the other direct debit payees managed the transition without a hitch).
After paying what suddenly became a £29.00 outstanding balance, I informed Sky that I was changing to "FreeSat" and didn't want to subscribe to their channels anymore, I simply wanted Sky+ for £10 a month.
I was duly transferred to some guy who eventually gave me £30 if I stayed on the minimum package. Overall a good result methinks, but I'm still rather annoyed that I had my viewing messed about with.....and of course now I am on my third glass of wine and still can't watch Graham Norton yet.#
Perhaps I should've held out for a version 3 Sky+ box so I could get "Anytime TV"
It was working ten minutes before because I'd paused the news while I answered the phone. A call to Sky Customer Services revealed that I owed them £10 and so they were in the process of blocking my channels and removing all functionality.
This was rather surprising, as Sky rang me on Friday evening and I re-confirmed my new bank details to them (Woolwich have now merged officially with Barclays and my account has shifted 200 yards down the road and I have a new sort-code and account number - which seemed to have confused Sky, even though all the other direct debit payees managed the transition without a hitch).
After paying what suddenly became a £29.00 outstanding balance, I informed Sky that I was changing to "FreeSat" and didn't want to subscribe to their channels anymore, I simply wanted Sky+ for £10 a month.
I was duly transferred to some guy who eventually gave me £30 if I stayed on the minimum package. Overall a good result methinks, but I'm still rather annoyed that I had my viewing messed about with.....and of course now I am on my third glass of wine and still can't watch Graham Norton yet.#
Perhaps I should've held out for a version 3 Sky+ box so I could get "Anytime TV"
