Metropol

...why?

We bought the screen on Saturday for the living room. Worked fine until this morning when there were 3 equal sized faint white bars running down the screen. How do we get rid of them? Is there something wrong with the TV, or do we need to take it back to makro?

I had an LCD screen that developed a green vertical stripe one pixel wide from top to bottom about 1cm in from the right. Needless to say the screen went back to be replaced (fortunately for a better model and without a single dead pixel.)

Do these white lines appear all the time - eg even if the screen is blank - or do they come and go?

They're on all the time. Even when the screen is blank (no images) however when it's turned off there's nothing.

Take it back, although they may argue that the pixel loss/damage is within "acceptable" levels.

But as a side issue - it really hacks me off that Makro - a TRADE warehouse - sell directly to the general public.

James H wrote:...why?

We bought the screen on Saturday for the living room. Worked fine until this morning when there were 3 equal sized faint white bars running down the screen. How do we get rid of them? Is there something wrong with the TV, or do we need to take it back to makro?

Take it back. Pain in the arse I know (see the thread on TVF about LCDs and Plasmas froma couple of weeks back) but you don't want to spend a load of money on something dodgy. Then buy a good CRT and save the difference.

Gavin Scott wrote:Take it back, although they may argue that the pixel loss/damage is within "acceptable" levels.

But as a side issue - it really hacks me off that Makro - a TRADE warehouse - sell directly to the general public.

No, we were buying it using the makro card we use for the business.

This is what it looks like currently:

Gavin Scott wrote:But as a side issue - it really hacks me off that Makro - a TRADE warehouse - sell directly to the general public.

Why?

Oh I thought you meant just single pixel lines.

That screen is fucked. No ifs or buts. Take it back and get a new one.

I realised you had a makro card, but you can get one by telling them you are a hairdresser, gardener or dog walker (I'm serious). You were buying for your home. That is the norm of their customer base.

Its not you I am criticising - I know everyone wants to save a few quid. Its a totally bogus practice for Makro. It gets them out of paying retail rates on their huge premises and undercuts smaller traders.

Gavin Scott wrote:It gets them out of paying retail rates on their huge premises and undercuts smaller traders.

Good point.

Though the subject of Makro is technically off-topic, their prices of branded goods are generally not all that competative once you add on the VAT and the headline prices they advertise are often on crappy brands. Plus when you go you end up coming out with £100 of stuff you didn't need. That's the main reason I don't often go.

marksi wrote:you end up coming out with £100 of stuff you didn't need.

And don't I know it!

Right, well, giving makrel a call tomorrow to see what's up and whether or not it's a batch fault, then extracting my DVD of Breakfast (to see what all the fuss is, that NickyScamp's being cryptic again ) from the DVD recorder. I don't know - we thought we'd update to 21st century technology and this is what happens!