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Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Thu 31 Jul, 2014 21.47
by m-in-m
thegeek wrote:Free bananas for all!

I think the new card machines at Tesco are less fussy about when you present a card - in fact, am I right in saying that you can tap a contactless card without having to press the card button?
I didn't realise that Tesco had rolled out contactless to self service. I'd seen the button but it was always greyed out. Is there any obvious way of spotting their contactless self service tills?

Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Thu 31 Jul, 2014 21.53
by Alexia
WillPS wrote:
Alexia wrote:Mix and match of old / new systems at Paddington Sainsburys.

Rather annoyingly, the old software didn't require you to press "CARD" when paying by card - you just slid it in the chip/pin device and it automatically went into card payment mode. Did it yesterday and the screen changed to a prompt "Press the CARD button" or similar. Can't see the TVL commuters being impressed with that...
Are you sure you're not getting mixed up with Tesco?
Nope, there's no Tesco at Paddington.

Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Thu 31 Jul, 2014 22.06
by woah
m-in-m wrote:
thegeek wrote:Free bananas for all!

I think the new card machines at Tesco are less fussy about when you present a card - in fact, am I right in saying that you can tap a contactless card without having to press the card button?
I didn't realise that Tesco had rolled out contactless to self service. I'd seen the button but it was always greyed out. Is there any obvious way of spotting their contactless self service tills?
The newer Ingenico Chip and PIN pads are fitted for contactless by the looks of it - rather than the Verifone pads that seem to have been fitted before (at least around here)

Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Thu 31 Jul, 2014 23.02
by Pete
The verifone pads are getting more and more unreliable with their horrid keys. The sooner a wholesale replacement with the new ingenico ones occurs the better.

Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Thu 31 Jul, 2014 23.20
by scottishtv
Philip Cobbold wrote:Pressing the card button happens everywhere now. It was introduced about a year back as part of a software update
Yes, I noticed it at the time and took a few weeks to get used to... Grr. It's definately not part of the new Sainsbury's styling rollout. I nearly said new interface, but it's just the old one with a new font and colour scheme, right?

In fact the bright orange is gone and it's a lot lighter - in fact very like this exterior pic that was posted in the High Street Rebrand thread:
Image

Just a bit odd that out of the bank of six self checkouts at the Edinburgh store I was in, three had the new style and the other three didn't...

Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Thu 31 Jul, 2014 23.39
by Philip Cobbold
They roll out software updates to even numbered tills one night and then odd numbered the next night, so that if the update fails then there's still some checkouts working. Go back in a day or so and the other half will have been updated as well.

Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Fri 01 Aug, 2014 00.28
by Martin Phillp
Popped into Morrisons on Thursday and in the 3 minutes I was scanning my basket, two other checkouts had the "Processing.....Please Wait" window come up. The assistant put one couple affected onto another checkout while the other one resolved itself.

Reboots, disk checks and/or card and cash only are the norm.

Once I scanned everything through and I was just about to pay, the terminal rebooted!

Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Fri 01 Aug, 2014 00.32
by robschneider
There's always at least one card/cash only till at my local Morrisons.

Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Fri 01 Aug, 2014 08.28
by AJ
The self service tills in my local Tesco Express in Reading have lovely signs on them written on the back of a till roll saying "CARD ONLY!"

Very professional. Always seems to be something up with the coin hoppers etc by the looks of it. Pretty annoying seeing as they only ever have one person on the manned tills.

Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Fri 01 Aug, 2014 08.42
by thegeek
I saw in M&S an A4 bit of paper (in Times New Roman, of course) apologising for the "SCOT Till" being out of order. Self check-out till till, presumably.

Re: The Tesco & Other non-Morrisons Supermarket Thread

Posted: Fri 01 Aug, 2014 11.18
by WillPS
AJ wrote:The self service tills in my local Tesco Express in Reading have lovely signs on them written on the back of a till roll saying "CARD ONLY!"

Very professional. Always seems to be something up with the coin hoppers etc by the looks of it. Pretty annoying seeing as they only ever have one person on the manned tills.
I can't believe people still use cash tbh. What's the point? I freak out when I have more than a fiver's worth of change now that I don't deal with buses.