Metropol

I've never worked behind a counter. I have however been frequently abused by other customers who thought I would just let them jump the queue, take ages at the counter or just generally be tossers. As I'm sure most other people here have.

ClerkByron wrote:Oh well. Anyone else getting excess customer abuse over this?

Let's see. Yes, excess something - can you possibly guess without being told?

I love this thread

Some of the stuff I have heard from customers over the last 5 years is fantastic. I find studying law especially useful and I delight in telling w*nkers that think they know all about their rights where to go

Alarsne53 wrote:I love this thread
Some of the stuff I have heard from customers over the last 5 years is fantastic. I find studying law especially useful and I delight in telling w*nkers that think they know all about their rights where to go

Do you realise when you and Sput (impoverished law student) get together (it's arranged already) the entire forum (including JM and his 57 clones) will turn up to bless the event.

(A plethora of perentheses I know, don't shout Hyma!)

Fantastic example the other day.

In the hotel I work at, if you don't turn up by around 3am, you are considered to be a no-show and as such your room is made available again in case of walk-ins or extra guests from conferences and/or functions.

Now the gentleman in question reserved the room for Tuesday night to Friday morning. However he turned up Wednesday morning, thus becoming a no-show. However, he was peturbed to find this out, insisting that the room should have been kept as he had "guaranteed it on his credit card." Myself and my colleague attempted to explain the whole night audit and cashiering processes, but his small angry brain wouldn't take this in.

Eventually we managed to cancel his initial reservation and make him a new one, but not after he had phoned his company office and badmouthed us for five minutes while we wrestled with the computer.

However we had the last laugh as we re-allocated him from a room on the ground floor to one on floor 4.

Ha. Never saw this thread originally, as I was away from the premises at the time.

Well, definitely brings back memories of working for my local Sainsbury's, which I managed to stick for six years. I can identify with many of the examples that were brought up. Whilst on one hand I didn't dislike my job at the time, looking back on it all I can think of are the negative aspects, which, although they made up a small percentage of my time there, are unfortunately those which stick in my mind.

There's really nothing like working at the shop floor level in retail, or similar, to open your eyes to the general public.

I've been working at a university since June, so now I specialise in students (& academics), which, since they came back/started last week, are proving to be something else entirely.

Alexia wrote:However we had the last laugh as we re-allocated him from a room on the ground floor to one on floor 4.

I would imagine he was the one laughing at not having to either take the lift or use the stairs!

StuartPlymouth wrote:

Alexia wrote:However we had the last laugh as we re-allocated him from a room on the ground floor to one on floor 4.

I would imagine he was the one laughing at not having to either take the lift or use the stairs!

How would he get to his room then?

Adders wrote:

StuartPlymouth wrote:

Alexia wrote:However we had the last laugh as we re-allocated him from a room on the ground floor to one on floor 4.

I would imagine he was the one laughing at not having to either take the lift or use the stairs!

How would he get to his room then?

Teleport of course!

Ahh, I mis-read it as being they had changed him from the 4th Floor to the Ground Floor.
I'll go and sit in the corner facing the wall for a while in utter shame

There isn't even a lift to Floor 1, just a flight of stairs, then a little walk down the corridor, and lift to floors 2, 3 and 4.

So how do wheelchair users get from the ground floor to 1st floor?