Public Transport in your particular part of the region

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WillPS
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Pete wrote:What about the refurb D stock?
Positives:
Has bogies; better ride
Should be good for longer than any Pacer refurb (given as an EMU they still have life, and the diesel equipment will be new)
More flexible in terms of fit outs
Better door layouts (even with 3/5ths of them sealed up)
Better acceleration

Negatives:
Will feel tight inside thanks to relatively low height
Difficult to make look new; impossible to make it look normal.
Max 60mph

Overall a much more exciting prospect I'd say; but it will only be of limited use.
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cwathen
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Joined: Fri 15 Aug, 2003 17.28

WillPS wrote:Just because you are so obsessed with yourself that you can't see the point doesn't mean there isn't one.
I'm fairly sure this exchange started off with you summarising something I said as something I didn't, and going to the trouble of calculating the word count as if that somehow added gravitas to your put down. Whilst this (frankly quite boring) trading of hand bags at 20 paces could go on for some time, I will summarise it myself as 'anyway...'
WillPS wrote:As for seating... well, replace it? They've got another 10 years in them, surely?
At the expense of agreeing with his lordship, why don't they just replace the seats on them? It's the same thing Wessex did with the /2's when the issues with sending a 150 on a 5 hour journey with the interiors they had were noted and sorted.
Northern actually began replacing their Pacers around a decade ago after receiving a significant number of 158s displaced directly and indirectly by TransPennine Express' new 185s and newish 170s. They sat in the sidings in Blackpool awaiting their fate. FGW, desperate for stock, took a dozen of them. Northern, desperate for stock themselves given the massive growth on their network, took the remaining ones back.

It was long the plan that 3 units would be scrapped following the conversion of the Oldham line to Metrolink. When the Oldham Loop shut in 2009 a trio of Pacers which were funded by GMPTE went in to storage for all of 2 weeks before returning to bolster services which had seen a massive rise in patronage following the loop's closure. Now the Oldham line has a regular Metrolink service, and still those 3 units remain in service.
The final piece of the story being that when FGW got their 150/1s and sent the 142s back, they didn't go to storage or the scrap yard but instead were pressed back into immediate service with Northern (I believe literally within a day of arriving back in the North) where they all remain. So basically, Northern's attempt at retiring only a small number of pacers have failed
WillPS wrote:Well there's a competitive tender out which specifically rules out the use of stock without bogies in the Northern franchise.

I repeat, these are knackered, life expired trains. There is no need to fear their demise.
I don't think anyone is seriously scared of a pacerless future (although I believe some examples should survive into preservation to show future generations the shit we've had to travel on), it is more that they are better than nothing, and if Northern/future franchise holder is seriously going to retire over a hundred units in 4 years time, the replacement plan should already be in place, not something merely being proposed by a franchise application.

The Class 230 / 'd stock refurb' is hardly any better. They are more fuel efficient than pacers, have the potential to be outshopped as larger sets with more capacity, but they are even older than pacers and slower. Given that pacers and 150s currently work diagrams where they could really do with being able to go faster than 75MPH (although of course that would be a truly terrifying experience in a pacer), how on earth is a 60MPH unit progress?

The Class 230 is IMO simply going to be a case of one shit train replaced with another. It may well be intended as a stopgap solution - but that's what pacers were supposed to be and they are still here 30 years later.
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WillPS
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How often do Pacers reach 75mph? Answer: rarely, except when they're used on services they were never intended for.

Comparing the age of stock directly is misleading. By that token, InterCity 125s would be the worst trains on the network. Of course, Mk3 stock was built with a 50 year service life, and in fact is ageing gracefully well beyond that. Yes, the oldest Pacers are 5 years younger than the oldest D78s, sure. The D78s were, in common with most LU stock and other EMUs, built for a 50 year service life which they have served only 35 years of. They're not being withdrawn because they wont make it to 50 years, they're being withdrawn because of the desire to get rid of a relatively small fleet (with no ATO) and replace it with common stock (that and the doors don't suit London, apparently). They have bogies, and suspension that was considered advanced at the time of introduction.

And say what you like, they wont resemble a Leyland National, nor any other bus.
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Alexia
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Pacers run Cheltenham - Maesteg. Mind you, Arriva's are in better Nick than most.
cwathen
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Joined: Fri 15 Aug, 2003 17.28

Travelled on the compliant 150/2 today - 150219 was working the Paignton-Newton Abbot early morning service today.

Looks pretty stunning, and it appears as if only 6 seats have been lost to install the accessible toilet (which look amazing even if some scum have already scratched the mirrors) which is less than I'd expect given the previous cupboard that was fitted. I don't know if these could be made up elsewhere on the unit by installing standard seating in what was the wheel chair bay at the end? Pretty sure solitary commuters will favour those single bay seats installed around the bog too, provided no one decides to go for a number 2 during the journey as there is no way of closing the toilet door from the outside, it's just a matter of waiting for it to shut by itself.

Only downsides are that the unit feels a little claustrophobic now that you can no longer see from one carriage to the other, and whilst the new automated PIS is fine in concept, the amplifier and speakers don't seem to have been replaced which leaves the unit with the same problem as manual announcements on a 150 - if the train is working hard you can't hear anything said over the intercom because it's not loud enough. Hopefully this will get looked at.
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tillyoshea
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Further to our earlier discussion on Virgin Trains's decision to jointly market the east and west coast franchises, I was a little surprised to see them announcing another point of difference (and potential confusion) between the two: automatic refunds on the West Coast only.
Alexia
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Joined: Sat 01 Oct, 2005 17.50

The rail industry has been a little hard done by here. When I bought a pair of shorts from Sports Direct recently, they didn't quite fit my ample frame. As such I took them back to exchange them and found that they didn't have any in the next size up. So instead of giving me my cash back, they gave me a credit note to spend in the store again.

It was the same with rail vouchers. You had a ticket for a particular service (say London - Cardiff in 2 hours) which either never occurred or was over 1 hour late. As compensation you were given rail vouchers to spend on a new ticket for another journey. Now those have been done away with by the Tories and cash must be given instead.

So which system is right? Should Sports Direct insist I spend my money in their store just because their product wasn't right for me? Or should the rail companies be entitled to say that any compensation they give be spent back within the rail industry?
cwathen
Posts: 1331
Joined: Fri 15 Aug, 2003 17.28

Alexia wrote:The rail industry has been a little hard done by here. When I bought a pair of shorts from Sports Direct recently, they didn't quite fit my ample frame. As such I took them back to exchange them and found that they didn't have any in the next size up. So instead of giving me my cash back, they gave me a credit note to spend in the store again.

It was the same with rail vouchers. You had a ticket for a particular service (say London - Cardiff in 2 hours) which either never occurred or was over 1 hour late. As compensation you were given rail vouchers to spend on a new ticket for another journey. Now those have been done away with by the Tories and cash must be given instead.

So which system is right? Should Sports Direct insist I spend my money in their store just because their product wasn't right for me? Or should the rail companies be entitled to say that any compensation they give be spent back within the rail industry?
I wouldn't say the two directly compare; it isn't Sports Direct's fault that you bought a pair of shorts which wouldn't fit you, therefore a replacement for ones which will fit or a refund to store credit is adequate compensation in this case (although I have to say I'm surprised they wouldn't give you a cash refund if you have only just bought them).

Whereas if a train gets cancelled or severely delayed, it's not the customer's fault that the train didn't run. Things do then get messy in terms of whether its the TOCs fault, NRs fault or the weather's fault but regardless of where blame can be apportioned the industry is unable to provide the service the passenger has paid for so it seems entirely reasonable that a cash refund is appropriate in this case.

I personally would be happy to take vouchers because I would find a use for them but if the passenger was making a one off journey and ended up making other arrangements at additional cost then why should they be required to accept vouchers they won't use?

However, I don't think the mode of refund is the biggest issue anyway - personally I think the idea that a train effectively isn't late until it's an hour late and cancellations don't matter as long as there is an alternative service within an hour is far too lenient on the industry because the passengers are being seriously inconvenienced long before that time is up. I would like to see some level of compensation kicking in much earlier and also for the franchise specs to include TOCs planning better contingencies for disruption to keep people moving (things like standing contracts with coach and bus operators for replacement transport when required so this can be arranged quickly rather than needing to sort it on a case by case basis as seems to happen now).
Alexia
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Joined: Sat 01 Oct, 2005 17.50

cwathen wrote: I wouldn't say the two directly compare; it isn't Sports Direct's fault that you bought a pair of shorts which wouldn't fit you, therefore a replacement for ones which will fit or a refund to store credit is adequate compensation in this case (although I have to say I'm surprised they wouldn't give you a cash refund if you have only just bought them).
[offtopic]
Although it does P me off nowadays that clothing sizes are a lottery. Right now I take an XL in t-shirts, a 3XL in rugby shirts and as it turns out a 2XL in shorts. I am definitely not a 3XL! [/offtopic]
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tillyoshea
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Alexia wrote:The rail industry has been a little hard done by here. When I bought a pair of shorts from Sports Direct recently, they didn't quite fit my ample frame. As such I took them back to exchange them and found that they didn't have any in the next size up. So instead of giving me my cash back, they gave me a credit note to spend in the store again.

It was the same with rail vouchers. You had a ticket for a particular service (say London - Cardiff in 2 hours) which either never occurred or was over 1 hour late. As compensation you were given rail vouchers to spend on a new ticket for another journey. Now those have been done away with by the Tories and cash must be given instead.
But it's not the same. If the trainers were faulty, you'd be entitled by law to a refund in cash. If the train service is 'faulty' (not getting me to my destination within a reasonable window of the expected time), then I think it's fair enough to expect a refund of the ticket price in cash too.

If the trainers are not faulty but don't meet my needs in some other way (e.g. not fitting), then the company might (at its discretion) give me a credit note. If the train service is not faulty but doesn't meet my needs in some other way (e.g. different rolling stock meaning my reserved seat is not located in the requested position), then the TOC might (but almost certainly won't) refund my ticket price in vouchers.
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WillPS
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Passenger Focus agreed to the Rail Travel Vouchers. Another case of Passenger Focus utterly failing passengers, pointless organisation.
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