Metropol

Agreed on the big sealed doors, not so much on the breakdown "lie"!

Most of the time in the case of my five vans, it really IS a breakdown. But, that's what comes of them giving us crappy fucking automatic Transits. (well...apart from one - the crappy fucking converted-to-manual Transit.)

The spare vans are even worse.They NEVER get looked after.

So no. Not a lie. Trust me. Around here anyway, we will never blame breakdowns if we've no staff. We'll tell the truth cos it shames them into giving us more bloody people.

We've had two breakdown phone calls in all the years we've been using Tesco and on both occasions the van's been quite close, so we've taken the car to the van and collected our stuff.

On both occasions we had the delivery charge refunded, plus a voucher for £10 for our trouble, and we got to keep the crates.

Anyone want ten Tesco Home Delivery crates? Very sturdy and very cheap!

...and very bloody expensive! Grab them, people!

The Tesco delivery van that came here last week had "Tesco.ie" all over it. Which is odd. We're hardly close to the border...

...are we off-topic yet?

Totally.

It'll be the only spare van the maintenance company could find them.

God knows they taxied ME a hundred miles the other week to get one...

TG wrote:Totally.

It'll be the only spare van the maintenance company could find them.

God knows they taxied ME a hundred miles the other week to get one...

we stopped using tesco a month ago - Now getting Asda delivered.
Too many times Tesco just never turned up with no phone call. (in fairness they did give us vouchers each time)
We seem to get more for less money at Asda when buying the same items as tesco.

To bring it even more off topic has anyone had any strange substitutions?
We have had a lemon substituted with a small brown loaf and a red pepper substituted with a bottle of Dr Pepper

Quick google gives http://forums.moneysavingexpert.com/sho ... stitutions

So many times I've heard this.

So many times Asda then fuck up royally and people return to us within weeks or months, never to return to Asda. (indeed, I've had customers say the same about Sainsburys.)

Personally, I use Ocado when they offer me 20% off.

Oh, and substitutions?

A customer wanted a kiwi.

My picker offered them boot polish.


A customer in Newcastle (it's in our training) wanted KY Jelly.

The picker offered raspberry jelly.

Is "the picker" the computer?

No. This is actual people doing the picking that I'm referring to.

Yes, in many cases the computer suggests what the picker might wish to sub an item with, based on what it's been subbed for in the past. We're under absolutely no obligation to agree with it though. I ignore it nine times out of ten.

The ones that amuse me are the people who bleat "NO SUBS" on every item and then moan when items arent there - eg nappies. Its not there, they tell us we cant replace it, we therefore don't - and they screech that we havent sent them anything...

TG wrote:A customer wanted a kiwi. My picker offered them boot polish.

I love when you can see the cogs working their way to a solution like that but bypassing common sense. It's like the times you give the dumb looking checkout person a slightly odd vegetable (and we're talking a sweet potato here, not like one of the really exotic things) and you watch them desperately try to fathom it out using the wheel before having to ask.