Metropol

cwathen wrote:How I delight in pointing out that the 28 day period is merely a courtesy which many business extend, it is not a right (indeed, until very recently Argos only allowed 16 days, and many commercial retailers levy a restocking charge for refunds) and the law actually states that In any case in which goods have been paid for and delivery taken, there is only a right to full refund if the goods are faulty or not fit for purpose, merely changing your mind does not oblige the retailer to refund you.

Indeed Chris, and during my brief period at Orange I used to relish informing people who simply "changed their mind" about an upgraded phone had no right to return it 7 days after their order.

Often such an experience was one of the highlights of an otherwise mundane existence at work.

Anyone who sells mobile phones or mobile contracts for a living is scum in my eyes. Absolute scum.

Walk down Queen St in Cardiff and you see these slimy greaseballs salesmen standing outside their mobile phone shops trying to entice people in to con them mercilessly.

Even worse are the tinpot companies that cold-call you trying to sell you expensive contracts and wont take no for an answer.

Jamez wrote:Anyone who sells mobile phones or mobile contracts for a living is scum in my eyes. Absolute scum.

What an extraordinary thing to say.

Add it to the list!

Gavin Scott wrote:

Jamez wrote:Anyone who sells mobile phones or mobile contracts for a living is scum in my eyes. Absolute scum.

What an extraordinary thing to say.

Not if you've had to put up with some of the stuff I, and many friends have endured from these sly cretins.

Sput: There's a list??

Just one or two items

hehehe!

we'll have to meet up sometime. a 'MetroMeet' could be an interesting event.

I've got a little list,
I've got a little list,
of societies offenders,
and they'd none of them be missed,
they'd none of them be missed..............

Gilbert & Sullivan, The Mikado.

Look it up, it's very apporopriate for this thread.

Jamez wrote:Anyone who sells mobile phones or mobile contracts for a living is scum in my eyes. Absolute scum.

Walk down Queen St in Cardiff and you see these slimy greaseballs salesmen standing outside their mobile phone shops trying to entice people in to con them mercilessly.

Even worse are the tinpot companies that cold-call you trying to sell you expensive contracts and wont take no for an answer.

I think Phones 4U have to be the worst for that. They've recently opened a new one in Warrington in the new bit of the Golden Square and they're right outside trying to get you

I had an odd one today thrown at me in Altrincham, outside the Tesco Extra there were two lads both dressed smartly obviously trying to flog something, asked me if I was interested in a Free trial for..., I immediately said, 'Sorry Mate, not Interested, Thanks', me being polite. And then I suddenly got a nice loud 'You didn't even hear me out', sounding really pissed off, but it wasn't any surprise to me at all that both of these men had massive black eyes.

Manchester City Centre is the worst for them, every corner you get some jumped up drugged up looking student from Save The Children or the NSPCC bothering you on every street corner.

Anyway, back to Mobiles...

cwathen wrote:

I'm an "N" so I'm not too fussed. Even if I did get called up there would have to be a very much better reason than the last couple of skirmishes or I'll call myself a conciencious objector and go to live in the country.

I'm a B so apparently I'd be in the second group!

D. I'm safe. Even if it went by first letter I'd be safe as I'm a J. Not that I'd jump at the chance, mind.

Working in retail for the past year or so, my favourite one is the 'legal right'/'statutory right' (depending on the punter) to return goods unopened for a full refund for any reason if done within 28 days. How I delight in pointing out that the 28 day period is merely a courtesy which many business extend, it is not a right (indeed, until very recently Argos only allowed 16 days, and many commercial retailers levy a restocking charge for refunds) and the law actually states that In any case in which goods have been paid for and delivery taken, there is only a right to full refund if the goods are faulty or not fit for purpose, merely changing your mind does not oblige the retailer to refund you.

If you could return stuff because you've changed your mind, retailing as we know it now just wouldn't exist. We'd either be selling the same items for weeks on end or we wouldn't sell anything at all and go bust in three months flat.

On topic though, one possible urban myth is with regards to retail: Some people who come into shops to be served just don't have a clue about anything whatsoever and you wonder how these people actually survive in the real world. People come in to buy stuff, instantly forget what they've come to buy, therefore ask for something generic, get told to be more specific and spend ten minutes pissing around on a mobile phone to somebody else who also hasn't got the foggiest idea of what it is they came in to buy, therefore end up buy something that probably won't fit anyway. This is a particularly common scenario whenever anybody buys printer cartridges, rarely do we go through this performance for any other component. I like people who write down what they want, it don't half save pissing around.

Where I work we sell computers and as required by law new computers and components come with the standard 12 month warranty that you get when you buy any piece of kit. One lady just didn't seem to understand the incredibly simple concept of "if it stops working, bring it back." Cue blank expression. I couldn't break it down any simpler as I didn't want to sound like I was talking to a six year old. Unfortunately she looked like the type of lady who would have signed a PC World five year extended guarantee with obscene price tag just to not have to talk to the salesman any longer.

Nick Harvey wrote:I've got a little list,
I've got a little list,
of societies offenders,
and they'd none of them be missed,
they'd none of them be missed..............

Gilbert & Sullivan, The Mikado.

Look it up, it's very apporopriate for this thread.

There's the president who'd conquer Mars and put a dog up there,
he's got a little lapdog and his name is Tony Blair
But I'm sure by now you all by now have likely got the jist,
they'd none of them be missed, they'd none of them be missed!