I remember taking back a PS1 game back to Asda about 4 times, cause the CD was all scratched on each occasion. They kept the disc in a scratchy cardboard case while the proper case got bashed about on the shelf. Woolworths do that as well, the state of the singles in there is terrible!
Some assistants do not look after the stock! When I buy something new, I expect it to look new!
I buy off the net only these days so I can actually get a cd or dvd wrapped in cellophane, untouched by mucky finger prints.
Grr!! Bloody Customers!
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Anonymous
I had that once in my local Off Licence. I was putting all of my items on the counter & the owner was punching in all of the prices on the till, meanwhile this flash little f*cker came in a said "how much" in an igonrant voice, the shopkeeper replied while putting in the prices into the till "35p", the flash f*cker replied " 'ere you are" put the money on the counter, pushing in front of me & someone else & making the shop keeper muching up his totallign on the till meaning he had to start again.Chris J wrote:The Lottery Machine can easily tell you if it's a Rollover and how many people won in the last draw.tvmercia wrote:- people asking "is it a roll over?" "how many people won on saturday" - how would i friggin know? i do not care, i operate the machine, i am not camelot - i do not play the lottery.
I know what you mean with that one - it certainly is annoying! Although sometimes I can see where they're coming from, when the 80+ customer in front of them is taking an age to count all of the coppers again and again, constantly asking how much they've already given and how much the items cost altogether.idiots who try to jump the queue, trying to push 35p in your hand or leaving it on the counter saying "i only want a paper". good-o, then you can wait in line like everyone else, i am paid the wages of 1 person, so i shall serve 1 customer at a time.
Antoher time this happend was in a Woolworths, where the barries form off a queue that when you get to the front you goto the first free cashier of about 5 that are open. I was third in the queue, when this young bloke came in the exit part & tried to jump infront of the rest of us. When told he had to join the queue he announced "allow it blood" put the item on the counter & walked out.
As the man from Grosch would say "SHTOP, what is the rush"
When not at uni I work as a pizza delivery driver (and serve instore aswell at times). Things that annoy me:
Customers who think they are being really funny by proclaiming 'I didn't order pizza' and then announce 'only joking' and burst into laughter. Oh yeah, so funny, haven't heard that one before...
When you get some abusive p*ssed up a*sehole who, when you won't take his abuse, then starts shouting 'I want to talk to the manager, you'll get sacked for this!'. I know modern marketing technique is to create the impression that the store belongs to the customer (it's always 'your store' now), but really, some people are dillusional if they think an employee will get sacked because they say so.
People who place a £7.99 minimum order and then try to pay with a £20 note - despite it clearly stating on the menu they have ordered from and every single box if they've ordered before that the driver carries less than £10 for security reasons.
People who pull out a £20 note by default even though they've got something smaller. Conversely, people who order £50 worth of food and then use you to get rid of all their small change.
Unprepared customers. Sometimes when I turn up the customer answers the door displaying a look of incredulation that i've turned up with their order ('Oh, i didn't expect you yet' - usually when I take exactly the amount of time that they've been advised I would take - is a common line). They then spend half of forever finding that wallet to pay me. This gets even worse when they look out the window at you and then go and do the said finding before even answering the door.
Unreachable customers. They've ordered food and so know someone is coming round. They know that they can't hear the doorbell or a knock on the door if they're in the back room with the TV turned up loud. They know that the kiddies want to use the internet which will tie up the phone number they've given as a contact number. So why then, do they sit in the back room with the TV turned up loud and let the kids go on the internet before their food arrives? When I can't get them to answer the door and can't get hold of them and so return the order to the store, and they promptly ring up an hour later demanding a freebie, why do they find it so amazing that they don't get one?
Customers who think they are being really funny by proclaiming 'I didn't order pizza' and then announce 'only joking' and burst into laughter. Oh yeah, so funny, haven't heard that one before...
When you get some abusive p*ssed up a*sehole who, when you won't take his abuse, then starts shouting 'I want to talk to the manager, you'll get sacked for this!'. I know modern marketing technique is to create the impression that the store belongs to the customer (it's always 'your store' now), but really, some people are dillusional if they think an employee will get sacked because they say so.
People who place a £7.99 minimum order and then try to pay with a £20 note - despite it clearly stating on the menu they have ordered from and every single box if they've ordered before that the driver carries less than £10 for security reasons.
People who pull out a £20 note by default even though they've got something smaller. Conversely, people who order £50 worth of food and then use you to get rid of all their small change.
Unprepared customers. Sometimes when I turn up the customer answers the door displaying a look of incredulation that i've turned up with their order ('Oh, i didn't expect you yet' - usually when I take exactly the amount of time that they've been advised I would take - is a common line). They then spend half of forever finding that wallet to pay me. This gets even worse when they look out the window at you and then go and do the said finding before even answering the door.
Unreachable customers. They've ordered food and so know someone is coming round. They know that they can't hear the doorbell or a knock on the door if they're in the back room with the TV turned up loud. They know that the kiddies want to use the internet which will tie up the phone number they've given as a contact number. So why then, do they sit in the back room with the TV turned up loud and let the kids go on the internet before their food arrives? When I can't get them to answer the door and can't get hold of them and so return the order to the store, and they promptly ring up an hour later demanding a freebie, why do they find it so amazing that they don't get one?
Yeah, these little areseholes don't seem to realise that putting on your best 'i'm trying to look totally normal and blend in' act in the hope that it will save you from being ID'd is probably exactly what will cause it to happen.Now he may of course have BEEN over 16 - but by God he didn't look it!! And anyway if he indeed WAS of the correct age, why not carry some ID to prove that matter??
Having held a full driving licence since before I was 18, I've never had any problem with being ID'd to buy alcohol etc...the only time I have ever been challenged is the one time when I knew I didn't have my driving licence on me, and so I (stupidly now I think back on it) went out of my way to create this 'yeah I'm 18' impression in the shop...which is doubtless exactly why the cashier doubted my age.
I think the best policies with age related products is that which Spar and Co-Op take, in order to buy cigarettes, you must look 18. In order to buy alcohol, you must look 21. They will of course sell such products to you at 16 and 18 respectively, but will require ID if you don't look 18 and 21 respectively. This helps avoid those borderline sales to people just a bit too young (but just as illegal nevertheless) which is what gets cashiers into trouble.
Going off on a different note though, is it only me who finds it absolutely bizarre that at 16 you are legally able to buy products which are proven to damage your health but you have to wait till 18 to buy products which require considerable abuse before they pose any serious health risk.
OK - here's a couple of questions for you - do you have a full moped/motorcycle licence?cwathen wrote:When not at uni I work as a pizza delivery driver (and serve instore aswell at times).
Is the vehicle insured for business use?
It's the fact that most of the delivery mopeds have L plates that causes me to ask.
As I understand, most insurance companies will not permit learners to drive commercially insured vehicles (and YOU would be breaking both the road traffic act and the Health and Safety at Work Act).
Stuart
Nope. Nor do I have a provisional moped/motorcycle licence beyond any provisional entitlement which might be on my car driving licence. Why? Because, I don't ride a bike, I drive my own car. Despite the common perception that food deliveries are usually made by moped riders, at our store there are a total of 2 people who ride on the bikes, whilst almost 25 are employed to deliver using their own cars. This situation seems to be more or less replicated amongst other stores and indeed amongst other cities. The bikes are probably most prominent since they of course carry company branding, but they are by no means the most common delivery vehicles - if you order a pizza, the chances are that it will be delivered by someone using a totally unmarked private car rather than a company moped.OK - here's a couple of questions for you - do you have a full moped/motorcycle licence?
Is the vehicle insured for business use?
It indeed is. Whilst my own insurance is domestic only, the company provides me with a separate business insurance policy to cover my car whilst I am working. The bikes are also insured for business use.
That doesn't necessarily mean that the rider needs the L plate, they are usually always fitted because many younger riders (mainly those under 18) will only have a provisional licence+CBT. This setup allows them to ride a motorcycle up to a certain engine size without instruction or escort (i.e. ride around by themselves wherever they want) but they must by law continue to display L plates until they get a full licence. Their insurance probably does cost more than someone who holds a full licence, but they are insured nonetheless.It's the fact that most of the delivery mopeds have L plates that causes me to ask.
No, *I* wouldn't because I'm not a learner - I am fully qualified to drive the vehicle that a drive. And a provisional motorbike licence + CBT to ride a moped solo is a bit of a different case. They are considered fully qualified to ride a bike up to a certain power, they just aren't fully qualified to ride any bike, which is why they can't have a full licence, and thus why they must display L plates. Belive me, their insurance is valid. No national chain would risk have dodgy insurance on their delivery drivers - for one thing if the driver did have an accident and subsequently found out that he wasn't insured when the company said he was, the company could be liable to pay damages to their employee.As I understand, most insurance companies will not permit learners to drive commercially insured vehicles (and YOU would be breaking both the road traffic act and the Health and Safety at Work Act).
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ClerkByron
- Posts: 12
- Joined: Mon 06 Jun, 2005 22.28
This is very interesting thread! I too work in retail and have had similar experiences myself.
I've resurrected this thread because now the smoking age has gone up to 18, has anyone had any problem customers since this? This goes to the thread starter in particular.
I've resurrected this thread because now the smoking age has gone up to 18, has anyone had any problem customers since this? This goes to the thread starter in particular.
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Ronnie Rowlands
- Posts: 956
- Joined: Sun 15 Apr, 2007 14.50
- Location: North Wales
I'm afraid nodnirG doesn't even work at a petrol station now, so I doubt you'd get a response from him on the matter 
Ronnie is victorious, vivacious in victory like a venomous dog. Vile Republicans cease living while the religious retort with rueful rhetoric. These rank thugs resort to violence and swear revenge.
But Ronnie can punch through steel so they lose anyway.
But Ronnie can punch through steel so they lose anyway.
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ClerkByron
- Posts: 12
- Joined: Mon 06 Jun, 2005 22.28
Oh well. Anyone else getting excess customer abuse over this?