BHS

[Nini]

John Lewis?

[Sput]

M&S are sick fuckers: they always make you wade through knickers, bras and old people looking at them in order to get to the escalators to reach the real stuff.

[Nick Harvey]

Haven't been in an M&S for about twenty-five years. I marched out one day when they refused my credit card, leaving a good few hundred pounds worth of clothes by the till, for them to put away, and I've never been back.

Rumour has it that they now accept credit cards, but they were so rude when they refused mine that I have no intention of ever setting foot in any of their stores ever again.

A few years after the incident, somebody bought me an M&S sweater for Christmas and foolishly said that if I didn't like it they would change it. I gave it back and asked them to change it for something from a different retailer.

I don't see why a company which allow(ed) their staff to be that rude and ignorant should ever have any further business.

[SN2005]

M&S are sick fuckers.

I agree. We have a new swanky out of town shopping 'experience' and at one end of the car park we have a M&S clothes unit, and at the other end the food shop. What's worse than when you go shopping and fancy a drink, then realise you've got to navigate your way through dog shit and condom wrappers to get to the food store with the restaurant?

[Sput]

Plus, it's full of old coots most of the time. I nearly had a bit of a situation today when there were two on the escalator in front of me who then failed to get moving at all when they reached the top and I had to do some fancy footwork as I was brought inevitably closer to the idiots.

[Gavin Scott]

Haven't been in an M&S for about twenty-five years. I marched out one day when they refused my credit card, leaving a good few hundred pounds worth of clothes by the till, for them to put away, and I've never been back.

Rumour has it that they now accept credit cards, but they were so rude when they refused mine that I have no intention of ever setting foot in any of their stores ever again.

A few years after the incident, somebody bought me an M&S sweater for Christmas and foolishly said that if I didn't like it they would change it. I gave it back and asked them to change it for something from a different retailer.

I don't see why a company which allow(ed) their staff to be that rude and ignorant should ever have any further business.

Oh dear, Nick. Had you been greeted by my mother or sister in their time there some years ago you would have had much better service. There's never, ever an excuse for being rude to a customer.

She wouldn't have expected you to put the clothes back on the rails, but you would have been backing away to do it anyway. She's quite the chatty one.

[Ronnie Rowlands]

you've got to navigate your way through dog shit and condom wrappers

Wow, I never knew you lived in North Wales!

[nwtv2003]

M&S are sick fuckers: they always make you wade through knickers, bras and old people looking at them in order to get to the escalators to reach the real stuff.

I hate that the one in Manchester City Centre is worst for it, if you cut through the Arndale Centre and walk over that bridge that leads you to M&S and Selfridges, the first thing you walk through is the Lingerie section, feeling like the Christmas episode of Father Ted (8 Priests in Ireland's biggest Lingerie section!), why oh why is the Foodhall in the basement I haven't got a clue.

Same goes for M&S in my hometown Warrington, although the Town Centre store is well overdue for a revamp, it's still got decor from when it opened in the mid 1970's and any signage from the mid 1990's too. Which is annoying as it's in the Golden Square Centre which has had all signs of the 1970's removed from its interior.

TJ's is a store I cannot bear, but people like it, in Warrington it used to be a Co-Op Gate House, and not much has changed inside since it was that.

BHS in Warrington also had a massive refit not too long ago either, as that looked like it was still in the 1970's, although they opened a new BHS Coffee shop in the new Transport Interchange..cough...Bus Station. Although the way they're making it out I thought British Home Stores was different from BHS, going by what ashley b said about their new store in the Barton Square extension at The Trafford Centre, which has a BHS anyway.

[marksi]

The lighting department at BHS Belfast is small but has nice stuff in it. As a store it's rather overshadowed these days by the new and enormous House of Fraser store in Victoria Square a few hundred yards away.

That said, the new uber-shiny and new Victoria Square development in Belfast (where House of Fraser is the anchor tenant) makes the rest of the city centre look like a load of shit in comparison.

http://www.victoriasquare.com/

[Stuart*]

Haven't been in an M&S for about twenty-five years. I marched out one day when they refused my credit card, leaving a good few hundred pounds worth of clothes by the till, for them to put away, and I've never been back.

Rumour has it that they now accept credit cards, but they were so rude when they refused mine that I have no intention of ever setting foot in any of their stores ever again.

It's surprising that you had such a bad experience in M&S, Nick. They pride themselves on a very high standard of customer service, and their staff training programme is rumoured to be very good. When I used to interview administrative applicants for the Civil Service it was usually a good sign of their general attitude towards people if their CV showed that they had done a stint at M&S.

If you'd complained to the store I'm sure they would've fallen over themselves to apologise and showered you with gift vouchers.

[rob]

you've got to navigate your way through dog shit and condom wrappers

Wow, I never knew you lived in North Wales!

I thought he lived in Basingstoke!