Anybody having difficulty with vodafone this evening?

[Dr Lobster*]

in the absence of a status page on the vodafone uk website, i wondering if other users are having problems:


other network to vodafone calls don't work
and i can't send messages to any network or do i recieve any.

anybody else got problems?

[Purpleduck]

YES!

Thank god it's not just me. Was beginning to think I'd been cut off.

Can't send messages or get voicemail. Not sure if it's just a regional issue. Annoying though.

[Gavin Scott]

No problems with mine up here.

The company I work for are shifting back to Orange around the start of next month, and while I can't say I've had a bad service with Vodaphone, I prefer Orange.

Sorry to digress.

[Dr Lobster*]

i live in norfolk, near kings lynn purpleduck.

i was going to cancel my voda contract too, and to be fair this is probably the first time its gone belly up that i've noticed in the 3 years i've been with them - i even wrote them a letter saying i wanted to cancel and somebody called me up saying i was an 'important customer' (probably because i've probably spent £30 on games during the course of my contract) and gave me a 1000 messages a month and 150 minutes (i send many more texts than i call people) for 25, so i stayed with them.

[Purpleduck]

Ah - might be a regional thing Dr L....as I'm in Norwich.

I've found the service, til now, has been pretty good - their billing department however is another matter!

Hope it gets sorted soon. Fancy ruining my textual flirtations. The swines.

[Nick Harvey]

It's all been okay all day in glorious Wiltshire. I'm normally hosted on the Vodafone Almondsbury (north Bristol) exchange when I'm on an 01380 (Devizes) cell, though I occasionally get handed off to an 01672 (Marlborough) cell, which is hosted on the Vodafone Newbury exchange.

Almondsbury was being re-booted at regular intervals last Sunday afternoon and I kept getting breaks in service, but all's been well since then.

The Sunday afternoon re-boots MIGHT indicate a software upgrade is doing the rounds, but it's very unlikely they'd be doing that sort of thing on a Wednesday.

Did you ring customer services (07836 191 191) from a landline?

[cdd]

Are you really Vodafone's longest-signed-up, most-loyal customer? You must get a lovely loyalty discount!

[Nick Harvey]

Are you really Vodafone's longest-signed-up, most-loyal customer?

No, but I've been with them for over twenty-one years.

The network went live to the public on 1st May 1985, though, I think, some Racal-Vodafone employees were on service prior to that.

I joined on 15th May 1985 and had the 445th transportable telephone. I don't know how many fixed, in-car phones had been fitted by that date.

[Whataday]

I've just switched to Vodafone from O2, and I have to say I'm very impressed with the service. When I call customer services I get put through to someone straight away. No more listening to that horrible underwater o2 hold music for literally hours on end!

[pete917]

i seem to have continuous problems with Voda. Very poor coverage in my area

[Spencer For Hire]

I was a bit of a mobile network whore for a while... I'd just switch networks every year, port my number across, and take out the highly beneficial packages available to new customers.

My overall feelings were...

Vodafone - Good coverage, no major complaints.
Orange - Good customer service, very patchy coverage outside urban areas.
O2 - Awful customer service, average coverage.
BT Mobile - Good coverage - usues the Vodafone Network, but is much cheaper. Customer service is a bit pants though. Still with them now and reasonably happy.
T-Mobile - Never bothered given it's on the old One 2 No-One network, and I've never heard anyone with a good word to say about their coverage.
3 - see T-Mobile.

There.