The Very Official McDonalds (and other fast food outlets) Thread

james2001
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Joined: Sat 04 Jun, 2005 23.10

Mon 04 Jun, 2018 17.46

That's how it is at most of the McDonalds I've been to in Germany, presumably they were trying it out here.
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WillPS
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Tue 12 Jun, 2018 13.53

WillPS wrote:
Thu 12 Apr, 2018 14.12
Pete wrote:
Wed 11 Apr, 2018 20.31
WillPS wrote:
Wed 11 Apr, 2018 16.01
I wonder if this is related to the change in some table service restaurants - where instead of selecting a 'zone' there's a stack of numbered table markers by each self-service point, and you key in the number before you pay.
what's this now?
I should have taken a picture - there is a stack of plastic table marker on either side of each screen. Each marker had a number in the 3xx range. When you select 'Eat In', rather than being asked to set a 'Zone' you're instructed to take table marker and type in the number. I believe this number then becomes your order number, but I didn't Eat In so I don't know for sure. The takeaway orders were still in the 0xx range and sequential from what I could gather though.

When your food is delivered, the staff member lakes your table marker and puts it back next to one of the screens.

I saw this in Grantham last weekend, I don't know if it's standard or some sort of trial.
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Found in a high street branch in Blackpool. Sat upstairs deliberately somewhat out of easy view and they found us pretty quickly.
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woah
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Location: Sheffield

Tue 12 Jun, 2018 19.17

It's also been put in a couple of newly refurbed McDs here in Sheffield. Works far better than the zones because you don't have to try and work out which zone has spaces first and then dash over to the table. That and it's much easier for the staff to find you.

The only weird thing is there seems to be no return point for the table numbers.
Martin Phillp
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Tue 12 Jun, 2018 20.24

Church Street, Croydon which had a refurb recently also has no table service zones, going for the numbered signs instead. Uxbridge doesn't and still uses the zones, although nobody uses table service there.

The Croydon table service is popular using the new scheme, so is working.
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gottago
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Tue 12 Jun, 2018 21.49

woah wrote:
Tue 12 Jun, 2018 19.17
It's also been put in a couple of newly refurbed McDs here in Sheffield. Works far better than the zones because you don't have to try and work out which zone has spaces first and then dash over to the table. That and it's much easier for the staff to find you.

The only weird thing is there seems to be no return point for the table numbers.
Is the return point not where you got it from? And shouldn’t staff take it from you once they’ve brought your order over?
woah
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Location: Sheffield

Tue 12 Jun, 2018 21.59

gottago wrote:
Tue 12 Jun, 2018 21.49
woah wrote:
Tue 12 Jun, 2018 19.17
It's also been put in a couple of newly refurbed McDs here in Sheffield. Works far better than the zones because you don't have to try and work out which zone has spaces first and then dash over to the table. That and it's much easier for the staff to find you.

The only weird thing is there seems to be no return point for the table numbers.
Is the return point not where you got it from? And shouldn’t staff take it from you once they’ve brought your order over?
True enough but you'd think they'd have a spot for them at the recycling area - they didn't take them away when I used it but I don't know if that's standard policy.
Martin Phillp
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Wed 13 Jun, 2018 00.34

The return point is back at the touchscreens in Croydon, which the staff member takes from your table back.

They also bring a ton of sauces with them when bringing the food.
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Dr Lobster*
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Sun 24 Jun, 2018 21.54

don't go into mcdonalds all that often, but just popped into the Royston services Mcdonalds for a pitstop on the way back from legoland...


had table service with these locator beacons which you put on your table with a number.

i was half expecting it to flash when your order was coming, but alas no.

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what is the purpose of the gubbins inside them then?
james2001
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Sun 24 Jun, 2018 23.02

I used one of those in Dundee on Thursday too, quite a good way of doing things in my opinion.
Martin Phillp
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Mon 25 Jun, 2018 01.12

I had no idea they have locator beacons!
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Pete
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Mon 25 Jun, 2018 04.35

james2001 wrote:
Sun 24 Jun, 2018 23.02
I used one of those in Dundee on Thursday too, quite a good way of doing things in my opinion.
wot? in which branch? Kingsway East (beside Asda?)

Campy still has just printed receipt number, as does Reform Street. Wellgate is proper old fashioned still IIRC.
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