I've been with Voda for 8 years and never had a problem with them. However, their website is quite rubbish and I really don't like how they keep trying to force you to service your account or upgrade online etc. I know it's cheaper for them, but they use the phrase "our best deals are online" which is simply untrue. Haggle politely with an advisor on the phone and you generally get a bit further.
I note no-one's answered my question about cases/skins for HTC Desire
I'm paranoid I'll drop it for a second time.