Tinned food..

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TG
Posts: 282
Joined: Sat 18 Mar, 2006 00.32
Location: Chandler's Ford

Agreed on the big sealed doors, not so much on the breakdown "lie"!

Most of the time in the case of my five vans, it really IS a breakdown. But, that's what comes of them giving us crappy fucking automatic Transits. (well...apart from one - the crappy fucking converted-to-manual Transit.)

The spare vans are even worse.They NEVER get looked after.

So no. Not a lie. Trust me. Around here anyway, we will never blame breakdowns if we've no staff. We'll tell the truth cos it shames them into giving us more bloody people.
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Nick Harvey
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Joined: Fri 15 Aug, 2003 22.26
Location: Deepest Wiltshire
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We've had two breakdown phone calls in all the years we've been using Tesco and on both occasions the van's been quite close, so we've taken the car to the van and collected our stuff.

On both occasions we had the delivery charge refunded, plus a voucher for £10 for our trouble, and we got to keep the crates.

Anyone want ten Tesco Home Delivery crates? Very sturdy and very cheap!
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TG
Posts: 282
Joined: Sat 18 Mar, 2006 00.32
Location: Chandler's Ford

...and very bloody expensive! Grab them, people!
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marksi
Posts: 1892
Joined: Wed 07 Jan, 2004 05.38
Location: Donaghadee

The Tesco delivery van that came here last week had "Tesco.ie" all over it. Which is odd. We're hardly close to the border...

...are we off-topic yet?
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TG
Posts: 282
Joined: Sat 18 Mar, 2006 00.32
Location: Chandler's Ford

Totally.

It'll be the only spare van the maintenance company could find them.

God knows they taxied ME a hundred miles the other week to get one...
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nidave
Posts: 697
Joined: Wed 19 May, 2004 14.39
Location: Manchester

TG wrote:Totally.

It'll be the only spare van the maintenance company could find them.

God knows they taxied ME a hundred miles the other week to get one...
we stopped using tesco a month ago - Now getting Asda delivered.
Too many times Tesco just never turned up with no phone call. (in fairness they did give us vouchers each time)
We seem to get more for less money at Asda when buying the same items as tesco.

To bring it even more off topic has anyone had any strange substitutions?
We have had a lemon substituted with a small brown loaf and a red pepper substituted with a bottle of Dr Pepper :)

Quick google gives http://forums.moneysavingexpert.com/sho ... stitutions
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TG
Posts: 282
Joined: Sat 18 Mar, 2006 00.32
Location: Chandler's Ford

So many times I've heard this.

So many times Asda then fuck up royally and people return to us within weeks or months, never to return to Asda. (indeed, I've had customers say the same about Sainsburys.)

Personally, I use Ocado when they offer me 20% off.
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TG
Posts: 282
Joined: Sat 18 Mar, 2006 00.32
Location: Chandler's Ford

Oh, and substitutions?

A customer wanted a kiwi.

My picker offered them boot polish.


A customer in Newcastle (it's in our training) wanted KY Jelly.

The picker offered raspberry jelly.
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Sput
Posts: 7543
Joined: Wed 20 Aug, 2003 19.57

Is "the picker" the computer?
Knight knight
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TG
Posts: 282
Joined: Sat 18 Mar, 2006 00.32
Location: Chandler's Ford

No. This is actual people doing the picking that I'm referring to.

Yes, in many cases the computer suggests what the picker might wish to sub an item with, based on what it's been subbed for in the past. We're under absolutely no obligation to agree with it though. I ignore it nine times out of ten.

The ones that amuse me are the people who bleat "NO SUBS" on every item and then moan when items arent there - eg nappies. Its not there, they tell us we cant replace it, we therefore don't - and they screech that we havent sent them anything...
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Pete
Posts: 7594
Joined: Fri 15 Aug, 2003 13.36
Location: Dundee

TG wrote:A customer wanted a kiwi. My picker offered them boot polish.
I love when you can see the cogs working their way to a solution like that but bypassing common sense. It's like the times you give the dumb looking checkout person a slightly odd vegetable (and we're talking a sweet potato here, not like one of the really exotic things) and you watch them desperately try to fathom it out using the wheel before having to ask.
"He has to be larger than bacon"
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