The Barclays and other non-Lloyds/TSB Bank thread

thegeek
Posts: 517
Joined: Sat 04 Jun, 2005 12.35

Tue 12 Feb, 2019 03.00

Critique wrote:
Mon 11 Feb, 2019 20.36
Went into a NatWest branch for the first time today to make a transfer, as I could only pay a certain amount via the app as I hadn't paid the payee before, and because to do a higher amount online you need the card reader, which I didn't have as I was at work. A quite baffling experience ensued!
Next time, ask around in case any of your colleagues have one - they're not tied to an individual user (as I think the HSBC ones are). You can also use any reader of the same type, regardless of whose logo is on it: the same ones are used by the other RBS brands, Nationwide and the Co-op.
Critique
Posts: 948
Joined: Mon 17 Aug, 2009 10.37
Location: Suffolk

Tue 12 Feb, 2019 21.53

thegeek wrote:
Tue 12 Feb, 2019 03.00
Critique wrote:
Mon 11 Feb, 2019 20.36
Went into a NatWest branch for the first time today to make a transfer, as I could only pay a certain amount via the app as I hadn't paid the payee before, and because to do a higher amount online you need the card reader, which I didn't have as I was at work. A quite baffling experience ensued!
Next time, ask around in case any of your colleagues have one - they're not tied to an individual user (as I think the HSBC ones are). You can also use any reader of the same type, regardless of whose logo is on it: the same ones are used by the other RBS brands, Nationwide and the Co-op.
Yes this is a good point and not something a lot of people realise! Haven't ordered one from NatWest because I know I've already got a Barclays and a Nationwide one at home that'll work, so probably worth leaving one of them at work now!
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WillPS
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Location: Carlton
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Thu 14 Feb, 2019 01.25

You could also just order (another) one from Natwest.

I agree though, I find their requirement that you have one on hand a bit annoying. Supposedly paying the payee once via online banking with the card reader unlocks that payee so you wont need a card reader... but on more than one occasion I've found that their system has 'forgotten' everyone and needs me to go through the whole card reader hoopla again.
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Pete
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Location: Dundee

Thu 14 Feb, 2019 08.04

Yes I much prefer the TSB solution of it calling your mobile and reading out a number. I'd go mad if I had to cart around a silly card holder at all times.
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gottago
Posts: 123
Joined: Thu 29 Jan, 2009 19.50

Fri 19 Apr, 2019 19.05

This totally passed me by until returning home today. The Liverpool Echo Arena is now called the M&S Bank Arena. Of all the brands to sponsor an arena, that would be the last one I'd have thought of. I wonder if they've got a big push for the brand planned now like they've done with their food.
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