High Street chain collapse sweepstake

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Jamesypoo
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Joined: Tue 22 Jan, 2008 13.36
Location: Norwich
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The largest Asda nearest to us had the hybrids with belts installed a few years ago, but I've never seen them in anything but self service mode. They ripped them all out now though in favour of 3 different zones of self service machines; an area for basket shops with them quite tightly packed together, a second area for larger shops to fit trolleys in and a third for self-scanning with the simpler terminals.

As a result the amount of older style manned checkouts has reduced by about half, so they clearly are shifting focus away from those.
JAS84
Posts: 498
Joined: Fri 12 Aug, 2011 10.23
Location: Hull, UK

Doesn't surprise me. At my local Asda, they never seem to have more than a quarter of the checkouts open. If that's the norm, it's no surprise to find that some branches have cut down the number of them.
all new Phil
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Jamesypoo wrote: Wed 19 May, 2021 10.39 The largest Asda nearest to us had the hybrids with belts installed a few years ago, but I've never seen them in anything but self service mode. They ripped them all out now though in favour of 3 different zones of self service machines; an area for basket shops with them quite tightly packed together, a second area for larger shops to fit trolleys in and a third for self-scanning with the simpler terminals.

As a result the amount of older style manned checkouts has reduced by about half, so they clearly are shifting focus away from those.
I rather like the way Asda are doing their checkouts now. My nearest one has something like you describe. If you want to change shoppers’ habits you have to be set up to make it work, and most supermarkets still have probably three quarters (mostly unmanned) checkouts with self serve stuck at the end.

Where I work is embarking on a similar journey of introducing an element of self-serve where previously it was mainly walk up to a counter and ask for what you want. People stick to their habits though and will continue to do so whilst everything physically looks as it did before. McDonalds have done really well but they ‘interrupt’ the journey of people into the store with machines so it’s obvious what you need to do to order.
Thought this was a nice forum, clearly not.
Martin Phillp
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Joined: Wed 11 May, 2011 01.28

Philip wrote: Thu 13 May, 2021 16.33 Don't know where to put this, but I went to IKEA in Warrington today for the first time since before the pandemic, and the car park was absolutely packed. Despite that, there was no queue to get in to the main shop, but there was a queue for the returns. (Although when I left, I noticed that they'd put up a queuing system for the main entrance which wasn't there when I arrived).

I also overheard one of the staff say that Saturday was a record breaking sales day.
I went to IKEA this weekend and like you, there was no queue to enter the store, although I had to zig zag round the Covid compliant path to enter the store, but there long queues for the queues for both self-service and staffed tills.

IKEA have also updated their self checkouts with new touch screens, although the barcode reader guns continue to be dreadful at scanning.
TVF's London Lite.
barcode
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Joined: Wed 29 Aug, 2007 19.36

Thats the Gap closing All its stores, "Please insert your puns as required" I did say to someone about this and there reply was "oh its not very good store anyway so no real lose"

https://www.bbc.co.uk/news/business-57670737
Whataday
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A 15:17 department store has opened in the former Topshop in Cardiff and it's actually not half bad.

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Lots of local produce, decent cafe and everything laid out nicely. If they can get low enough rents and the business rates system gets a much needed overhaul there could be a market for this sort of store.
Jonwo
Posts: 102
Joined: Sat 26 Apr, 2008 02.05

I'm surprised Gap is still going. Does make me wonder what clothes shops will be left in the next few years.
JAS84
Posts: 498
Joined: Fri 12 Aug, 2011 10.23
Location: Hull, UK

Primark - they definitely won't be going online!
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